Samoa Commercial Bank takes online initiative

A local bank in Samoa has taken the initiative to make the next step towards progressing e-commerce and has announced that their small loan requests can now be submitted online.

In a statement issued by the Samoa Commercial Bank (SCB), customers just have to register with the bank’s internet banking or mobile app to access the online loan application portal.

According to Managing Director Lemalu Ray Ah Liki, a total of 16,878 small personal loan applications were processed by the Bank in 2023.

“These clients had to physically be at the bank to fill out the loan form for a new loan or top-up. However, with this online initiative, customers will have better, hassle-free and convenient access when applying for a small personal loan,” he said.

He added that people’s financial needs can arise unexpectedly, and having a quick and convenient way to access loans is essential. “To make the banking experience even more user-friendly and efficient for our customers, we have integrated the loan request functionality into our net banking and mobile banking platforms. Tests have been done thoroughly to ensure the platform is safe and secure for our customers, said Ah Liki.

Source: Samoa Observer/Pacnews